Report: #947505

Complaint Review: chase

  • Submitted: Thu, September 27, 2012
  • Updated: Sun, February 10, 2013
  • Reported By: consumer70 — milwaukee Wisconsin United States of America
  • chase

    United States of America

Show customers why they should trust your business over your competitors...

I was late on my chase credit card bill ONCE in four years. I have been getting calls from
847-488-6000, and 210-520-6400 every day, twice a day, even on Sundays, for the last two weeks now.

On 9-26-12, at about 12:30pm, a woman from there called me who was nasty and talked so fast she wouldnt let me get a word in edgewise.
She asked me when I was going to make my next payment and tried to say that my statements from Chase had been coming back to them undeliverable, which is NOT true, and a lie. Ive gotten every statement Chase has ever sent me.
Then shes asking me if my address was valid. Who does this woman think she is to talk to me like that and whats it to her??

Instead of harassing me, why not offer help to someone who cant pay their bill because of financial difficulties after losing their job, like me? She never once asked if I needed counseling.

I contacted JP Morgan Chases executive office in NY, and also Deborah Walden who is the
vice president of card services, and of course I got no response from them. Thats
terrible they let this company get away with harassing and treating people like they do.
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This report was posted on Ripoff Report on 09/27/2012 12:40 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

To the Moron with the "helpful" response

AUTHOR: Ronald - ()

I have also been reading many reports of abuse by Banks and Credit Card companies on various sites like Ripoff Report, and I see the same gang of morons attacking the victim and spamming the victim's report with insults, false accusations and the same moronic attempts of discrediting the victim, over and over.

Who are these people? They are employees and relatives of the same vicious Jews that have controlled our Finance, Stock Market, Economy and banking system for over 100 years and take every opportunity to attack, discredit and retaliate against people for opening their mouths.

I can see how the anonymity given to the victims by Ripoff Report is so infuriating to these rabid isrealite jack a**es who cannot effectively attack the victim without knowing his/her real name. How awful for jew!

I guess having Mr. Shalom Bernanke print $88 Billion every month and simply handing it over to the banks (and then having the banks continue to screw over and extort even more money from millions of Americans whom they dispise for not being born Jewish) is just not good enough for want MORE!! More free money!! And no one can dare stand in your way.

Actually what drew me here was the exact same issue. There is some kind of glitch in the Chase automated credit card payment system which is supposed to allow for automatically paying your chase visa/mastercard through your Chase checking account. However I have twice found that it, for some reason, doesn't pay the credit card bill on time as expected and I am also trying to find out why this is so. Looking forward to getting a good 1 hour of my time to get wasted by Chase on the phone while while demanding a $40 late payment fee in addition to interest at 25%.




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#2 Consumer Comment



Yes...get financing from a little bank then don't pay them either. See if their collectors call you!
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#3 Consumer Comment

Avoid big banks

AUTHOR: axamari - (United States of America)

If possible shred the card and stop using the account. Pay it off as soon as possible or transfer it to another card, preferably one through a smaller bank or credit union. If it is a large balance and you are out of work, go into credit counseling so they can work with the bank. They will have more success than any individual will because they get subsidies, grants, etc. to cover any charges that might get written off.

Chase treated me like a liar when I called to dispute $13 even though the facts to my case were staring them right in the face. You are a nobody to them and they will treat you as such. Stop using national banks, stay local, and close the credit cards asap. In fact get out of all debt you can as soon as possible. Banks are predators these days and only see you as $$$.

Fall behind one time they will harass and threaten you because they want every penny they can get out of you to cover the millions of other people that can't pay either. This isn't the good times era anymore, it is the 21st century and we are nothing more than automatons whose sole purpose is to feed the machine. If you even suggest you can't feed them, they will stomp you into submission. Best choice is to not play the game in the first place.

Maybe when enough of us refuse to participate they will treat us like human beings again.
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#4 Consumer Comment

Oh Poor Baby


How dare these mean people call you because YOU aren't paying your bills on time.  How dare they go another day without offering you "couseling".  What in the hell do you need counseling for?  YOU failed make payments on time.  They want their money.  They aren't your mother, your clergyman, your friend, your counselor or your financial advisor! 

You want some advice?  Here's some advice...there's NO MAGIC PILL to solve your debt problem.  You have a can get a part time job to supplement your income and PAY YOUR BILLS or you can cry, whine and wail because the COLLECTORS are coming after mean and unfair.  So the choice is yours...the adult way or the lazy way.
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