Report: #1009845

Complaint Review: chasewood dry cleaners

  • Submitted: Wed, February 06, 2013
  • Updated: Wed, February 06, 2013
  • Reported By: jupiterflorida — orlando Florida United States of America
  • chasewood dry cleaners
    6350 Indiantown Road-Suite 5
    jupiter, Florida
    United States of America

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Worst customer service I have ever encountered. Denied my debit card payment because it required a minimum charge of $10 (master card states that there is no minimum purchase for a debit card, only credit card). I tried to explain it to him but instead he closed the store on me, he was insulting my intelligence with crude comments and left me frustrated. I however know for a fact that it is illegal to put a min charge on a debit card, and he refused to abide to the law or even hear me out.  

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This report was posted on Ripoff Report on 02/06/2013 11:56 AM and is a permanent record located here: http://www.ripoffreport.com/reports/chasewood-dry-cleaners/jupiter-florida-33458/chasewood-dry-cleaners-refusal-of-debit-card-jupiter-florida-1009845. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#1 General Comment

Come on Ken

AUTHOR: Bubba Lee - (Canada)

Thats what I call snide.

Just because he is mad and has made a false assumption about the law doesn't mean you should mock him.
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#2 Author of original report

Take the quotes off "law" and do a little more research ;)

AUTHOR: jupiterflorida - (USA)

"The minimum purchase amount does not apply to transactions made with debit cards." - Visa

"MasterCard does not permit merchants to set a minimum transaction amount to accept MasterCard cards that access a debit account." - MasterCard

"...you may require that a Card Sale or Cash Advance with a Credit Card (but not a Debit or Prepaid Card) involve a minimum dollar amount of up to $10..." - Discover


The Dodd-Frank act of 2010 doesn't cover debit cards, and the credit card companies state these on each of their websites. 
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#3 Consumer Comment

I have a question....

AUTHOR: Ken - (USA)

" I however know for a fact that it is illegal to put a min charge on a debit card,"

Please cite the specific "law" you are alleging.

I can't find ANY such law.
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