• Report: #293529
Complaint Review:

Cheap Trips

  • Submitted: Fri, December 21, 2007
  • Updated: Fri, December 21, 2007

  • Reported By:Mechanicsville Virginia
Cheap Trips
1930 East Marlton Pike #S-94 Cherry Hill, New Jersey U.S.A.

Cheap Trips Refund policy is a scam. The company lied about their policy and it is a rip off. Cherry Hill New Jersey

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Cheap Trips has a 30 day refund policy and when you are initially contacted they give you a number for "Guest Services" if you wish to cancel your membership. I called and cancelled within the 30 day period and was told the membership was cancelled and that the credit card would be refunded. After two credit card cycles and having been told a second time that my membership was cancelled and that my credit charges would be reversed, the company states that you have to inform them in writing within the 30 day period in order to get your refund. They lied deliberatly and willingly in order to keep my membership fee.

James m.
Mechanicsville, Virginia

This report was posted on Ripoff Report on 12/21/2007 05:12 AM and is a permanent record located here: http://www.ripoffreport.com/reports/cheap-trips/cherry-hill-new-jersey-08003/cheap-trips-refund-policy-is-a-scam-the-company-lied-about-their-policy-and-it-is-a-rip-o-293529. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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