Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1187114

Complaint Review: CHEAPOAIR - Internet

  • Submitted:
  • Updated:
  • Reported By: Terry — Mabank Texas
  • Author Not Confirmed What's this?
  • Why?
  • CHEAPOAIR Internet USA

CHEAPOAIR Bait and Switch Foreign customer service can help at all <---------------------------(c)------------------> Internet

*Author of original report: Customer Service cant help

*UPDATE Employee: cheapoair customer support

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

       I attempted to book a flight leaving DFW leaving Friday Nov 7th   1153am United Airlines  arrive Columbus Oh 740pmthe site indicated that there was two seats available.  I needed to leave on the 7th  and clicked the NOT flexable date tab   The site continued to tell me that the flight was dated Friday Nov 7  until i clicked the Book Flight    The confirmtion indicated my flight was booked through United airlaines which was ok but  it was booked on Thursday the 6th at Love Field.  

I called called customer service  i got  a  agent in  bangladesh.  He told me i could cancel the flight  and book the one that showed on the site as leaving DFW     and have to  wait 10-14 days to get the refund.   I told him i did not have the money  to book another flight.   He said he would transfer me to his supervisor I waited 45 mins on hold and hung up NO supervisor ever came on  and no one ever called me back. 

The call taker asked for my call back to get in touch with me they never did.   Always saying  so sorry but not really   Poor excuse for customer service   bad bait and switch  advertise one flight and switch you to another airport and flight  refund policy is crummy     dont ever use this company it is a joke and lousy service 

This report was posted on Ripoff Report on 11/05/2014 08:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cheapoair/internet/cheapoair-bait-and-switch-foreign-customer-service-can-help-at-all-internet-1187114. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Customer Service cant help

AUTHOR: terry - ()

POSTED: Thursday, November 06, 2014

 I would not waste my time.  Flying out early  not what i needed to do   caused me all kinds of inconvenience on drop off and pick ups    Lost  a day of work here in Dallas   Customer service cant help me do that.        I am at the wrong airport on different flight flying a day early    Is customer service going to refund my days pay  too    Am i going to have to wait 10-14 days to get the money back too     Your company is a joke and  your web site is designed to fill seats for the airline  not help people get lower fares.   Riight now i am  in the Hole $400 in lost wages and  my family is scrambling to get me picked up at the columbus airport.  My boss had to take time off to drive me to DFW airport    Its costing him half a days wages.  Sorry   yha you folks are Sorry   real Sorry    I  got to walmart every day  and when i am waiting in line you can bet I am going to tell everyone around me what a lousy bait and switch  useless customer service dept you have  You dont save people money you cost people like me hundreds of dollars to fill your empty airline seats    

Here is my booking number  24546433    I tried to change the tab that says  will fly on other dates.   It does not allow you to do that.    by the way   your united flights with two open seats on friday  to columbus from dfw are still showing available as of 938am thursday morning.    I am at Love field  waiting on my wrong flight to columbus today  not tomorrow   Yha  I am sorry  real sorry i ever used Cheapoair to book my flight 

 

Respond to this report!
What's this?

#1 UPDATE Employee

cheapoair customer support

AUTHOR: cheapOair - ()

POSTED: Thursday, November 06, 2014

Very sorry for the inconvenience, in order to properly address your complaint, please contact our customer service team at sm@cheapoair.com. Provide your booking number, and place blog in the subject line.

 

Regards,

CheapOair.com

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now