Report: #1034984

Complaint Review: cheapoair - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Fri, March 15, 2013
Updated: Mon, March 18, 2013
Reported By: klogan — tampa Florida

Author Not Confirmed

Why?

cheapoair Internet United States of America

Phone:
Web: cheapoair.com
Category: Air Travel

cheapoair do not use cheapoair Internet

*UPDATE Employee: Cheapoair

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I went online and booked a round trip flight with cheapoair only to find that my return trip was incorrectly booked and i had to buy additional tikets to get home. they even over charged my account. and to top it off there is no corporate number available for this company and their customer service department is NOT helpful. Save you time and money do not use this company.FYI I was on hold waiting for customer service for three hours. wow

This report was posted on Ripoff Report on 03/15/2013 07:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cheapoair/internet/cheapoair-do-not-use-cheapoair-internet-1034984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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0Author

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#1 UPDATE Employee

Cheapoair

AUTHOR: Renee customer service - ()

SUBMITTED: Monday, March 18, 2013

POSTED: Monday, March 18, 2013

Dear Klogan, our corportate number is located in New York and is listed on our website at 212-478-0335 8am-6pm EST. As for your booking being invalid, our web site books what is selected at the time of purchase, and we do forward your TWO email confirmations immediately to review what is confirmed. As long as you call us within 24 hours that there is an error, you can void the transaction and book the correct dates. We would need to have your booking number in order to review your reservation by emailing us at sm@cheapoair.com. Place blog in the subject line for priority assistance. We are very sorry for your inconvenience.

Regards,
CheapOair.com

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