Complaint Review: Cheapoair.com - Internet
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Cheapoair.com www.cheapoair.com Internet U.S.A.
- Phone:
- Web:
- Category: Air Travel
Cheapoair Do not fly with this company Internet
*UPDATE Employee: CUSTOMER SERVICE CHEAPOAIR
Show customers why they should trust your business over your competitors...
I booked a one way ticket with this company and later found a different company with better rates. I called their customer service line to find out that they will not let you change your ticket from a one way to a round trip without charging you $75.00 service fee. And they will not match anyones prices or rates. You are not allowed to talk to a manager with your complaint. This is NOT customer service. This is a RIP OFF.
Tim lowery
Monroe, North Carolina
U.S.A.
This report was posted on Ripoff Report on 01/24/2008 06:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cheapoaircom/internet/cheapoair-do-not-fly-with-this-company-internet-302912. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
CUSTOMER SERVICE CHEAPOAIR
AUTHOR: Renee Customer Service - (U.S.A.)
SUBMITTED: Wednesday, January 30, 2008
This is a response regarding Tim's complaint, I have had the pleasure to speak with him regarding what actually did happen with this. Once tickets are issued in this case a oneway, when changes are made the airlines charge a change fee, plus if there is a fare difference that also has to be paid.
When booking roundtrip tickets it is almost always cheaper, however, once a ticket is issued you can not add a return flight and just charge the difference, the entire reservation needs to be cancelled and you start over, you do get the credit from the first ticket which is applied, or you keep the outbound and just purchase a oneway return which mayl end up costing more money. Also, you have to make sure that your credit card will hold the new charges....
Tim was unable to rebook the return flights,and chose to cancel the booking, I did waive all cancel fees and he was refunded the original ticket.
If anyone is in need of assistance please email me at randrews@cheapoair.com, or you can call our toll free # 866-636-9088. I will be glad to investigate into your complaint and work with you to resolve this to your satisfaction.
Regards,
Renee
CHEAPOAIR
CUSTOMER SUPPORT
Related Reports
11:05 AM
08:14 AM
10:12 AM
10:27 AM
07:12 PM
12:03 AM
06:52 PM
08:08 PM
12:24 PM
07:07 AM
11:50 AM
New 
Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
