Report: #638220

Complaint Review:

  • Submitted: Mon, September 06, 2010
  • Updated: Mon, September 06, 2010
  • Reported By: madmadmad — richardson Texas United States of America
    213 W 35th St, Rm 1301
    United States of America DO NOT EVER BUY ANYTHING FROM CHEAPOAIR. Normally I check out a service on the internet to see if it is legit. I didnt check cheapoairwish I had. Internet

Show customers why they should trust your business over your competitors...


Normally I check out a service on the internet to see if it is legit. I didnt check cheapoairwish I had.

 I unfortunately bought two round trip tickets from Cheapoair for Thanksgiving 2010 from Dallas to Pittsburgh for about 747.60. They sent me about four e-mails asking me to tell them the best time and phone number to contact me because there had been a rescheduling. I responded every time, but they never called me.

I started calling them. I was told there was a problem getting me from Milwaukee to Dallas on the way back. The operator gave me a lame excuse and said she would get back with me. She didnt. I called again and gave my reservation number. She said there was a booking error and was transferring me to another department. They hung up.

I called again, was on hold about 40 minutes and then got a busy signal. My guess is they have the software rigged so they can flag a problem customer calling from a certain phone number, put them on hold and eventually disconnect.

So I started calling on my cell, which had a different number. Got through. The lady hung up on me the minute I gave her my reservation number. Guess she read about a warning notice written in the database from a previous operator.

I called from a third cell and started pushing buttons until I got a person. Told them I was retired and on disability and my mother was very sick and this might be the last chance I had to see her and I had no money left for new tickets. He said he would get back to me and he didnt.

I contested this bogus scam charge from Cheapoair to my VISA and got my money back.


Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 09/06/2010 09:06 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.