Complaint Review: Cheaptickets.com - Select State/Province
- Cheaptickets.com Select State/Province USA
- Phone:
- Web:
- Category: Air Travel
Cheaptickets.com I cancelled my two flights and they told me I have one year to rebook. When I called back 6 months later, they told me both ticket value has been forfeited
*UPDATE Employee: CheapTickets
I cancelled my two flights and they told me I have one year to rebook. When I called back 6 months later, they told me both ticket value has been forfeited. They refused to admit that their agents had advised me the wrong action. Even when I was talking to the supervisor- Chloe, she told me there's nothing they can do, not even a place where I can file a complaint for the mistreatment.
This report was posted on Ripoff Report on 01/06/2014 01:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cheapticketscom/select-stateprovince/cheapticketscom-i-cancelled-my-two-flights-and-they-told-me-i-have-one-year-to-rebook-w-1113336. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
CheapTickets
AUTHOR: Custrelsgal - ()
SUBMITTED: Tuesday, April 15, 2014
Hi Unhappy,
My name is Lynne; I’m a member of the CheapTickets Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@cheaptickets.com and provide your CheapTickets Confirmation#, so that I can investigate further.
Thank you for reaching out. I look forward to receiving your info.
Kind Regards,
Lynne
CheapTickets Customer Relations
Chicago, IL
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