Report: #1034947

Complaint Review: CheapTickets.de

  • Submitted: Fri, March 15, 2013
  • Updated: Fri, March 15, 2013
  • Reported By: Lorenzo — Kaleen Other
  • CheapTickets.de
    Bahnhofstra
    Internet
    Germany

CheapTickets.de CheapTickets.nl You may have thought you got lucky when looking for cheap flights in Europe and a travel agent with attractive prices was CheapTickets.de. No indication of terms and conditions is available before or after making your booking. Internet

*Consumer Comment: Confused?

Show customers why they should trust your business over your competitors...

You may have thought you got lucky when looking for cheap flights in Europe and a travel agent with attractive prices was CheapTickets.de. No indication of terms and conditions is available before or after making your booking. 

Of course, you receive your booking confirmation with instructions in German.
Still no terms or conditions mentioned. Too good to be true?

Then you may want to rebook your flight(s) to a different destination or date. Ah, "No refund on alterations or cancellation to initial booking", those are the company rules. they can rebook at heavy penalties.

You ask then for a refund. No deal $0 refund, but they insist that you make your cancellation official. they get to keep your money and you get the heartache.

Resolution: never do business with this company. I did and paid the price!
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This report was posted on Ripoff Report on 03/15/2013 02:00 AM and is a permanent record located here: http://www.ripoffreport.com/reports/cheapticketsde/internet/cheapticketsde-cheapticketsnl-you-may-have-thought-you-got-lucky-when-looking-for-cheap-1034947. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Confused?

AUTHOR: Robert - ()

No indication of terms and conditions is available before or after making your booking.  Of course, you receive your booking confirmation with instructions in German
- Imagine that..getting instructions in German from a GERMAN site.  I guess you were expecting Chinese or perhaps Latin?  If you were so concerned about not being able to find(or understand) the Terms and Conditions, why did you continue with the purchase?

By the way for future reference it doesn't matter where you bought your tickets.  With the exception of just handful of airlines in the world(I personally only know of one, but there may be another few), every airline will charge you a change/cancellation fee if you purchase a discounted fare ticket.  If you wanted the ability to change or cancel your flight without penalty that same ticket you bought would have been at least 2-3 times the cost.
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