Report: #171372

Complaint Review:

  • Submitted: Wed, January 11, 2006
  • Updated: Sat, February 25, 2006
  • Reported By: White Bear Lake Minnesota
    U.S.A. No refund, Rude, What do you want me to do about it?, the check is in the mail, ripoff Nationwide

*Author of original report: Refund!

Show customers why they should trust your business over your competitors...

In March 2005, I purchased the package for $104.00. I was not satisfied with the content, therefore, I returned the package to the next day.

In April 2005, contacted me confirming they'd received my package and apologized. At that time they offered me the package for $17.00 for which I declined. They indicated a check would be sent to me in 7-10 days.

Sept 2005, I contacted to check the status of my refund. They apologized and stated the check would be sent immediately.

Dec 2005, still no check! Contacted indicated my irritation and demanded a refund immeidately.

Jan 4,2006, no check...surprised? No! Contacted, the person in the refund department said she would check the status of my refund and call me back the next day. No call!

Jan, 10, 2006, Contacted requesting the status of my refund check. Again, the customer service representative of the refund department did not know and said she would call me back. I requested a manager. The customer service representative indcated a manager wasn't available and that person "wouldn't be able to do anything for you anyway."

She then indicated she didn't know when corporate would be sending the check but would call me back tomorrow to let me know the status of my refund. Needles to say, I lost my patience and demanded the corporate office number for which her response was, "I don't have that information". I demanded the address and her response was the same. I asked what state was incorprated in and she stated New Jersey.

No longer is it about the money! I will provide complaint to the Attorney General of each state. I still haven't recieved my refund status - Jan 11, 2206

White Bear Lake, Minnesota
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This report was posted on Ripoff Report on 01/11/2006 02:41 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report Refund!

AUTHOR: Marianne - (U.S.A.)

They actually sent a refund check calling daily for 3 weeks.
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