Checkfreescore.com Checkfreescore.com works with SVCRT.com I cancelled my membership 3 weeks ago and they said it was cancelled just today and they have charged my credit card on 8/31/2017 and again on 9/13/2017 Frederick MD

Hello my name is Tawny Grubaugh I had a membership with CheckFreeScore.com and I have tried to close my membership with them 3 weeks ago they assured me that it was closed. Then I see a charge on my credit card from them and so I called and told them that I had already cancelled my membership and she then told me that it was just cancelled today. So they charged me on 8/31?2017 and then again today on 9/13/2017. They need to know that when a membership is cancelled they don't take 3 weeks in order to do so that they are to close it that day that you call. I want a full refund of they last charge that they charged me and if they want to argue that then they can credit my account for more than what I am asking. Thank you for your time and attention on this matter.

Sincerely,

Tawny Grubaugh