• Report: #933976
Complaint Review:

Cherokee Ford and Ford usa

  • Submitted: Tue, August 28, 2012
  • Updated: Tue, August 28, 2012

  • Reported By: Gary Ex Ford owner — woodstock Georgia United States of America
Cherokee Ford and Ford usa
180 woodstock parkway woodstock, Georgia United States of America

Cherokee Ford and Ford usa Ford rips off owners in torque convertor recall Freestar/Montery woodstock, Georgia

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Early 2009 my Freestar with 99000 well serviced miles lost torque convertor while driving. Towed the van to Cherokee Ford and was told that it was torque convertor failure.. $3200.00 later including rental car I pick up my van.. 45000 miles later the torque convertor failed again..Cherokee had sold me a defective torque convertor.. this time they repair the van on Fords dime at a cost of $1100 including rental car..  Question is why is my bill for the first repair 3 times what it cost the second time. and why has Ford Cherokee and Ford USA refused to reimburse me  while paying thousands of others for reimbursement of this recall defect.. a maximum of $1450...no matter what you were charged. No wonder Ford refused bailout money...It is easier to take from customers pockets...

This report was posted on Ripoff Report on 08/28/2012 05:55 PM and is a permanent record located here: http://www.ripoffreport.com/reports/cherokee-ford-and-ford-usa/woodstock-georgia-/cherokee-ford-and-ford-usa-ford-rips-off-owners-in-torque-convertor-recall-freestarmonte-933976. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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