Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #938530

Complaint Review: Chevron - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Gina — Mission Viejo California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Chevron 27742 Crown Valley Parkway Internet United States of America

Chevron Chevron put a $126.00 hold on account for $23 gas purchase, Internet

*Consumer Suggestion: Sounds more like you used your debit card instead of credit card.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

On 9/7/2012 I stopped by the Chevron on Crown Valley in Mission Viejo located across the street from the Kaleidoscope to put gas. My purchase was exactly 23.44 of gas. On 9/8/2012 I checked my account and found that I have two pending charges one for 23.44 and the other for $126.00. This sent me into panic mode thinking somehow someone had gotten a hold of my credit card info. I immediately began searching for my receipt thinking I was going to have to prove my purchase amount, then I contacted my credit card company only to be told that gas stations such as Chevron are now routinely doing this. I have pumped gas from various stations all over the county coast to coast and never had this happen before. There is no warning, indication or information posted on the pump to alert consumers of the practice of holding substantial additional monies against the consumer's account in addition to the actual purchase amount. Is this legal?

This report was posted on Ripoff Report on 09/08/2012 05:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chevron/internet/chevron-chevron-put-a-12600-hold-on-account-for-23-gas-purchase-internet-938530. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Suggestion

Sounds more like you used your debit card instead of credit card.

AUTHOR: Ken - (USA)

POSTED: Saturday, September 08, 2012

This is a standard practice at gas stations as they reserve and amount in your account that would cover the largest purchase a customer is likely to incur.

It's NOT a charge, only a hold on the funds until payment clears.

I haven't heard of any stations doing this on Credit card charges, as they are covered when the card is okayed.

I NEVER use my debit card at the pump, specifically so I don't need to deal with this "inconvenience."

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now