Report: #1382896

Complaint Review: Chico's

  • Submitted: Mon, July 03, 2017
  • Updated: Mon, July 03, 2017
  • Reported By: JoLee — Cape Coral Florida USA
  • Chico's
    11215 Metro Parkway
    Fort Myers, Florida
    USA

Chico's Linda Poeta ,manager, Lisa Baird ,supervisor, Monica Gomez ,supervisor, Carolyn Ziemski ,human resources, Discrimination Fort Myers Florida

*General Comment: Red Flag

Show customers why they should trust your business over your competitors...

 

The contact center (sales and customer service) at Chico's discriminated against me and several other older women when new and younger styles brought in new younger customers.  At that time, they hired new younger associates.  Several of us reported the discrimination to human resources but they didn't stop the management team from discriminating against us. That was obvious that the corporation was discriminating against us, not just the management team.  The other older women quit from being stressed out.  I was the only one that stayed.  Because I didn't quit, more discrimination continued to happen to me.  The one main issue was sending me, but no other associates, calls that came in as "Tester Calls" which were very rude and angry associates who called from Chico's stores pretending to be customers, but were not.  I again contacted human resources but they still didn't support me.   The management team pretended I wasn't handling customer calls well, which I did deal with okay.  I requested support from the CEO but didn't receive her support.  After that request and because the stress didn't cause me to quit, they finally let me go.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 07/03/2017 01:03 PM and is a permanent record located here: http://www.ripoffreport.com/reports/chicos/fort-myers-florida-33966/chicos-linda-poeta-manager-lisa-baird-supervisor-monica-gomez-supervisor-carolyn-z-1382896. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 General Comment

Red Flag

AUTHOR: Florida Girl - (USA)

 I find your review quite interesting and concerning. Chico's pride themselves on gender diversity, however it does appear there's a preference for younger women. I took a look at LinkedIn profiles of employees working in the Fort Myers corporate office. All the women look the same. What concerns me even more is diversity of people of color. I didn't see any. Not a good look. Problems like this come from the top of the organization.

Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.