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Report: #404031

Complaint Review: ChinaGrabber - Portland Oregon

  • Submitted:
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  • Reported By: WALNUT CREEK California
  • Author Confirmed What's this?
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  • ChinaGrabber 818 SW 3rd Ave. Ste. 99 Portland, Oregon U.S.A.

ChinaGrabber Will NOT respond to fix a problem AVOID AVOID !! Portland Oregon

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Bought a WatchPhone from them via the web, used Visa card. Watch arrived in a timely manner, but when used the first time, it quit after only about 2 hours. I charged it overnight, and used it the next day. Worked for 6 hours and then quit. I thought, well, I'll just drop them a note and ask for a repair ticket. Right..... Here I am now a few weeks later, several emails later, and NO reply, No response, No phone call...... NOTHING. ChinaGrabber won't even reply to emails. I'm pretty patient, and all I wanted was a repair or replacement (They say all sales are final - and I'm OK with that, I just want the thing to work the way it's supposed to). They say I can get it fixed or repaired (on their website) but FIRST>>> THEY HAVE TO RESPOND!!!!
STAY AWAY FROM THESE PEOPLE. I lived in China for several years, and I know that they do NOT treat their customers like this. This must be an American-run company. Anyway - IF you buy from them (don't) do NOT count on any support, replies, or help in any way.

Dr Dave
WALNUT CREEK, California
U.S.A.

This report was posted on Ripoff Report on 12/22/2008 03:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chinagrabber/portland-oregon-97204/chinagrabber-will-not-respond-to-fix-a-problem-avoid-avoid-portland-oregon-404031. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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