• Report: #1119918
Complaint Review:


  • Submitted: Fri, January 31, 2014
  • Updated: Fri, January 31, 2014

  • Reported By: coloradorn — Colorado Springs Colorado
Internet USA

CHKMATE*INSTANTCHECKMA 866-4905980 NV Surprise-- Credit Card Charges  instantcheckmate.com/ Internet

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Like many other unfortunate and too-trusting people, I somehow ended up getting a monthly charge for services from this company.  I had not realized that I would incur a monthly fee when I tried the service for $1.00.  It took two cycles for me to finally notice this questionable item on my credit card, and when I called phone number given I spoke to a representative who would not give me more than 1/2 of one month's fee as a refund.  She repeated several times (because obviously I was too stupid to get it the first time) that the website clearly stated I had to cancel within 5 days or I would be signing up for this service.  I told her I had no recollection of ever wanting or even using that service and to stop service, as well as charges, that moment.  I asked for a full refund, too.  But she couldn't and wouldn't do that.  Something here is a little bit off.  I normally am very careful about anything I do on the Internet and especially anything involving giving out my credit card number. 

This report was posted on Ripoff Report on 01/31/2014 01:33 PM and is a permanent record located here: http://www.ripoffreport.com/reports/chkmateinstantcheckma-866-4905980-nv/internet/chkmateinstantcheckma-866-4905980-nv-surprise-credit-card-chargesnbsp-instantcheckma-1119918. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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