• Report: #1154982
Complaint Review:

Choice Fitness Repair

  • Submitted: Sun, June 15, 2014
  • Updated: Sun, June 15, 2014

  • Reported By: Dissatisfied — Toronto Ontario
Choice Fitness Repair
1 Steinway blvd -Unit 16 Etobicoke, Ontario Canada

Choice Fitness Repair - Kevin Oye Complaint/Review: Etobicoke Ontario

*General Comment: Still Using FAKE Address

*Consumer Comment: I got ripped off too

*General Comment: in reply to this report

*General Comment: comments to the report

*REBUTTAL Owner of company: in response

*Author of original report: Choice Fitness Repair and Kevin Oye- Fake Company

*REBUTTAL Owner of company: Not a Fake company

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Complaint/Review:  Choice Fitness Repair - Kevin Oye

I needed my treadmill fixed.  I stumbled upon choicefitnessrepair.com so I emailed Kevin Oye from Choice Fitness Repair to see if he could help. His initial charge was $75+hst and a possible return charge of $45+hst if required (get parts and install/repair). He came to my home and indicated that it was a problem with the control board.  I noticed that the control board was taken out by Kevin Oye and not put back in.  He left the treadmill in a fair amount of disarray.   

He said he would look up the exact part number of the control board that would need to be replaced and that he would email afterwards so that I could order it afterwards.  I didn't receive any information from Kevin Oye over the next few days.  I then emailed him to find out the status of the part number.  I would eventually get a reply but it sounded like an excuse.  I still needed the part number.  I eventually tracked down the part number and was prepared to order it.  I then contacted Kevin Oye about doing the repair with the hope that he could finish the repair.  We then exchanged emails for several weeks (which turned into months) with Kevin Oye providing various other excuses why he couldn't come back to do the repair.   

What self-employed business owner fails to follow-up with a customer who is willing to pay him more money to do the work that he is in the business of doing? I paid him in cash on the spot and it is possible for someone to make a decent living ripping people off by performing a "diagnosis" and taking off with their money.  I'm betting I'm also likely not that lucky to be the only person ever that has had emails ignored by Kevin Oye from choicefitnessrepair after the 'diagnosis' was paid for.  I also suspect that I'm not the only person who has been strung along by his numerous excuses. 

I work nearby to the address listed on the Choice Fitness Repair website.  I went there to talk to Kevin Oye and guess what?  There was no such office listed at that address!! 

Don't get ripped off from Kevin Oye from Choice Fitness Repair.  Choice Fitness Repair is a FAKE company in which Kevin Oye provides a misleading website, office address, and repair services.  Don't believe the service or the warranty that he claims to provide on his website.  He is dishonest and unreliable.  Be aware of this company and Kevin Oye!

This report was posted on Ripoff Report on 06/15/2014 02:19 PM and is a permanent record located here: http://www.ripoffreport.com/reports/choice-fitness-repair/etobicoke-ontario-m9w-5s9/choice-fitness-repair-kevin-oye-complaintreview-etobicoke-ontario-1154982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 General Comment

Still Using FAKE Address

AUTHOR: Robert - (Toronto)

I got ripped off from Kevin Oye of Choice Fitness Repairs.  Numerous emails and phone calls.  He tells me that he'll send back my money but it never came.  So, I went to his advertised address on Albion Road (beside the Samosa Factory) and there's NO office.  The address listed on:


There's an office but its not Choice Fitness Repairs but an accounting office.

Beware of this crook.  He previously posted that his office was located on Steinway and then on Albion Rd.  No one in the Albion plaza has heard of him.  He's incompetent, take your money, give excuses why there's delay with a repair and disappear.

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#2 Consumer Comment

I got ripped off too

AUTHOR: Cherry - ()

I'm not sure if these individuals who have written these glowing remarks about Kevin Oye are friends of his or Kevin Oye himself. 

Kevin Oye from Choice Fitness Repair never completed the job that we paid him to do.  After he took our money, he would either ignore our emails, phone calls or provide inumerable excuses.  He would fail to show up at the scheduled appointments (for which I would block off my schedule) or state that he was unable to come due to endless injuries.

Unfortunately, I also got ripped off by Kevin Oye.  There are other complaints on the internet that he may not even be qualified to service certain fitness equipment.  I wish he would be forthright in his correspondence that he's not trained to repair certain fitness equipment rather than coming to our homes, 'diagnosing' the problem and disappearing with our money.


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#3 General Comment

in reply to this report

AUTHOR: Mal P - ()

I am pretty sure he is not a fake company and ripping people off.

He finished our job and did extra for us and refused to take money from us when we offered it.

I know he is running this on his own...with hardly any help, since there is nobody trustworthy and reliable to do the work he gives out.  (see my report on another company that Kevin trusted to finish several jobs off while he was ill)

Did your email go to spam??  this sounds more like the reason he didnt get back to you.

Instead of blaming a good person that runs an honest business....maybe you should try to understand how this could've happened.

Mal P



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#4 General Comment

comments to the report

AUTHOR: Joseph - ()

My name is Joseph, and I live in Oakville, Ontario

I have aggreed to write this rebuttal for Kevin in defense of this complaint.

Kevin and Choice Fitness Repair have diagnosed, repaired, installed, delivered and maintained our home GYM for the past 5 years.

I found him to be honest and reliable.

I know he has moved locations is now at 1850 Albion Road as I had to go grab a small part that came in off him.

Dont let the above report ruin his reputation.

He works hard, and does this all on his own.

good luck Kevin. 


Jospeh - Oakville, Ontario

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#5 REBUTTAL Owner of company

in response


the unit is in the back and up the stairs.  if you would look you would find it. Also...I dont know who you are since I do not get these complaints.....not because I do.  I have been in the industry for over 10 years, and have had 2 issues this whole time.  I think that is not bad considering. Have some balls...and email me and let me know who you are. Maybe this can be discussed.  If the board was available. I probably told you to order it.



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#6 Author of original report

Choice Fitness Repair and Kevin Oye- Fake Company

AUTHOR: Dissatisfied - ()

Wow.  You've ripped off so many individuals that you're not certain who I am.  The manufacturer had the board.  You provided numerous excuses, wasted my time, and then disappeared.  I required the services of another repair company to complete the job and who didn't rip me off.

By the way, these are photos of your "office".  These are pictures taken today.  There is no office at the address listed on your website or other sites in which you've advertised.  No one at 1 Steinway has even heard of you.  You are a fake business ripping off people. 

Avoid Choice Fitness Repair and Kevin Oye!  Don't get ripped off by him! 

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#7 REBUTTAL Owner of company

Not a Fake company

AUTHOR: Kevin - ()

If you would search the unit, there is an office upstairs.

I cant help you unless I know who you are.  I am thinking that the part is not available anymore, and I told you this so now you are bitter, when there is nothing I can do about it.


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