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Report: #1375028

Complaint Review: ChongQing DinoDirect Technology Limited - PingShan New District, ShenZhen, GuangDong

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  • Reported By: SparkyT — Burwood Heights Australia
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  • ChongQing DinoDirect Technology Limited FL3, DeFei Science & Technology Park JinLan Nth Rd PingShan New District, ShenZhen, GuangDong, China

ChongQing DinoDirect Technology Limited Product paid & not shipped. No refund. ShenZhen, GuangDong PingShan New District

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I purchased a dash cam from DinoDirect online on the 10th December 2016 USD$43.98 and they failed to send it. I gave it two months as the shipping from China can take two months. The beginning of March I opened up a case on their website and on 2nd March 2017 I they emailed the following.
"Thanks for contacting us,
The product you ordered is in high demand and we are also waiting for the supplier to send stock to us.
Will you pls kindly wait a few more days?
Appreciate your understanding."
. On April 4th 2017 I managed to get through to them on online chat (They no longer answer chat). I was told that the refund would take around 10-20 business days. In the last two weeks I have sent messages to their online case system and emailed them and have not received a reply.

This report was posted on Ripoff Report on 05/24/2017 12:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/chongqing-dinodirect-technology-limited/pingshan-new-district-shenzhen-guangdong-518118/chongqing-dinodirect-technology-limited-product-paid-not-shipped-no-refund-shenzhen-1375028. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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