Complaint Review: Choxi - Internet
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- Author Not Confirmed
- Choxi Internet USA
- Phone: 8005389798
- Web: Choxi.com
- Category: Specialty Stores
Choxi Nomorerack Ripoff company same as nomorerack Internet
*UPDATE Employee: Choxi.com - Customer Care
Show customers why they should trust your business over your competitors...
I purchaced a tote bag from Choxi which was charged on my Discover card on 5/10/2016.I waited well into June and notified them that I never received it .They told me they were out of stock and to wait .I waited another month and told them to cancel and refund my money.I was told I would get a voucher for future purchases.I told them no that I would no longer do business with them,I received an email statting they would refund my credit card but it would take a while .Now it is July and I still have no refund.
This report was posted on Ripoff Report on 07/02/2016 07:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/choxi/internet/choxi-nomorerack-ripoff-company-same-as-nomorerack-internet-1314744. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Choxi.com - Customer Care
AUTHOR: Nomorerack.com Customer Care - (United States of America)
SUBMITTED: Monday, July 04, 2016
Hi,
We are so sorry to hear about the trouble with your order. At Choxi, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@choxi.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Choxi - Everything You Love, For Less.
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