Complaint Review: Chromolume, Inc
Chromolume, Inc James Esposito This company has an outstanding balance to me of $2,281 for transcription services and will not communicate with me. Santa Monica Internet, California
*Consumer Comment: Can He Afford To Pay???
On 12/16/15, James Esposito asked me if I would like to join their team of transcriptionists and said they would love to have me. On 12/17/15, I replied that I would like to join and I asked what additional information he needs from me. He replied the same day and said he would send over the paperwork under a different cover and he asked me if I wanted any one-on-one interviews that were due that Wednesday (12/23/15). The same day I replied and requested three audio hours from those interviews.
I continued to complete work for James on a regular basis. On 12/22/15, I submitted invoice1. On 1/7/16, I received payment for invoice1. On 12/31/15, I submitted invoice2. On 1/8/16, I submitted invoice3. On 1/20/16 I received an email from James informing me that all my current invoices (invoice2 and invoice3) will be sent through no later than 1/27/16.
On 2/1/16, I submitted invoice4. On 2/3/16, invoice2 and invoice3 were still unpaid, so I emailed James wondering when he was going to send payment for invoice2, invoice3, and invoice4.
On 2/5/16, I received payment for invoice2. On 2/8/16 I received an email from James. He said payment for invoice3 will be sent later that month. On 2/15/16, I submitted invoice5. The next month I received payment for invoice3, on 3/4/16.
Also on 3/4/16 I submitted invoice6 and invoice6a. On 3/9/16, I submitted invoice7. On 3/14/16, I submitted invoice8. On 3/17/16, I received payment for invoice4. This was the last time James paid me.
On 3/23/16, I submitted invoice9. On 4/4/16, I submitted invoice10.
James Esposito, President and CEO of Chromolume, Inc., has an outstanding balance to me of $2,281. The balance is spread over seven unpaid invoices.
In an email sent 3/31/16, James wrote that he submitted a payment for invoice5 on 3/30/16 and asked me if I had received it. I had not received it. I informed him I would give my bank a couple days to process it and when I had still not received the payment on 4/4/16, I called my bank and asked if it was processing. They confirmed there was no payment that was processing and suggested I tell James to check with his bank for issues, which I did in an email that same day. James replied and asked me if I'd received the email paystub. I had not, but I asked him for the email address that it would come from and said I would check in my spam folder for it just to make sure. He did not reply with the email address.
On 4/15/16, I sent an email asking where my payment was. I requested payment for all unpaid invoices. I also left a voicemail at his office. James emailed me back the same day and said he had forgotten to get back to me. He asked me if received the email paystub receipt. He also mentioned he failed to hit the “confirm” button and this is why I was not paid. James clearly stated that I would receive payment for invoice5 by 4/20/16. The same day I replied back. Again, I asked him for the email address the receipt would be coming from, because I had not received it but was willing to accept it might be in my spam folder somewhere. I also informed him that I wouldn't be able to take any more work from him until I had been paid in full.
On 4/17/16, James replied. He did not include the email address the receipt would be coming from. He accepted that I wasn't taking on any more work and mentioned how dormant his business was at that time. That was the last time I was able to make contact with James.
On 4/25/16, I emailed James asking where the payment was. I received no reply. On 4/27/16, I sent another email asking where the payment was. In this email, I included all my overdue invoices as attachments. I also left a voicemail at James' office. I received no reply nor a return call. On 4/29/16, I left another voicemail and sent another email, neither of which he replied to. On 4/30/16, I sent an email and left a voicemail. He did not reply. On 5/1/16, I sent another email to him and I also left a voicemail at his office. He did not reply. On 5/2/16, I sent another email and voicemail, no reply.
I always replied to the assignment emails. I always met the deadlines. Chromolume is a scam company. James pays you in the beginning, but the payments stop and he goes silent.
Chromolume, Inc. has a status of FTB forfeited and James claims on the website they are BBB accredited and they are not.
This report was posted on Ripoff Report on 05/02/2016 01:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/chromolume-inc/internet/chromolume-inc-james-esposito-this-company-has-an-outstanding-balance-to-me-of-2281-fo-1303147. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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