• Report: #50580
Complaint Review:

Chrysler Financial Corporation

  • Submitted: Wed, March 26, 2003
  • Updated: Wed, March 26, 2003

  • Reported By:Dacula Georgia
Chrysler Financial Corporation
PO Box 214777 Auburn Hills, Michigan U.S.A.
  • Phone:
  • Web:
  • Category: Loans

Chrysler Financial Corporation Affected a negative credit rating without valid reason slow prossessing Auburn Hills Michigan

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Chrysler Financial Corporation

In the very beginning stages of my loan with Chrysler Financial there was a communication error between Chrysler Financial and myself on Automatic Bank Withdrawl process.

I filled out the forms and sent them through. At this time I was in the process of relocating from Australia to the US and had returned to Australia to move personal belongings.

It was my assumption the first payment would be processed by this method and my loan would be covered. I was not aware of the time lag in the processing of the Automated Bank Withdrawl application. The first bill wnet to my work address but I was not there for a period of three weeks. I was then contacted by Chrysler Financial near the date of the second payment and asked why I was in default.

When we discovered the problem I made immediately made two payments via cash service, one covering the initial payment and one for the upcoming payment. From that point on all payments were then covered by automatic Bank Withdrawl.

I subsequently discovered that Chrysler Financial had advised the credit bureaus (Equifax) of the missed payment which has had a negative affect on my credit rating.

I called Chrysler Financial to straighten out the situation and was advised I would have a supervisor contact me to resolve the issue.

I was never called. I have called again numerous times to rectify and yet I get no cooperation from Chrysler Financial to remove the damaging credit issue from my record. I have followed up with a letter explaining the issue. No response.

Chrysler Customer Service is not willing to provide any contact names or non PO box addresses for registered mail to be sent to. With the level of anonymity it is not possible to file the dispute according tot he conditions required by credit agencies.

This failure to have resolution has cost me numerous credit issues as it has impacted my credit score. I do not think that this mishap justifies the negative score that has been afforded to me as a customer of Chrysler Financial credit.

I have requested that Chrysler Financial in good faith, and for the fact that I have not missed a payment since the first issue arose, and that this issue came to happen due to a processing time lag and not intentional happening, withdraw the negative non-payment claim and aid in repairing my credit rating with the major credit bureaus.

This issue has cost me financially in the refinancing of my home to the tune of over $800.00 per month.

Dacula, Georgia

This report was posted on Ripoff Report on 03/26/2003 09:03 AM and is a permanent record located here: http://www.ripoffreport.com/reports/chrysler-financial-corporation/auburn-hills-michigan-8321/chrysler-financial-corporation-affected-a-negative-credit-rating-without-valid-reason-slow-50580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Chrysler Financial Corporation

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?