Complaint Review: Chrysler Financial / customerservice
Chrysler Financial / customerservice These bunch of crooks- You cant believe anything they say farminton hillsInternet, Michigan
In 30 months of a 60 month term i was over 5 days late 2 times and it was only a few more days but under 10 and never over 30. I started recieving calls from these people saying i owed 143.00 for something and they didnt know why. I said i would be glad to pay it if you could tell me why and nobody could ever figure it out. I told them that online it didnt show me oweing them anything like that and if i did why didnt they take it out of the extra 500 i put on my last 3 months payments. She said i dont know but i needed to pay it. I told them i was not paying anything till my next month payment to stop calling me. They started calling me 8 times a day and even on saturdays starting at 8:05 and it starting to get ugly.
Well the next sat some Bit$$ called and told me how i need to start paying my bills on time or sell the truck that i couldnt pay for etc. The conversation went very bad and i hung up on her. The next day i had another lady call and ask where my truck was because they was coming to repo it. I started laughing and asked if this was a joke and she told me this was laughing matter. I said i dont need to discuss anything with you i need a manager. Once this smarta got on the phone he tells me that i havent made a payment in 4 months and they was coming to get my truck. I told him that i havnt missed a payment and i actually paid 500 over what was due for the last 3 months.
After he looked into the situation the person i got into a fight with on the phone backed all of my payments out of my account for the ladt 4 months and put them straight on principal to make it look like i didnt make my payments. This all went on over a 3 week period. After all this i just make a payment whenever because i have gotten discusted with this company and now its gotten worse because now they start called one day after the due date. YTD i have paid 1200 over my normal monthly payments even know some now have been late and they are calling saying i am still late. 2 times they have called and said if i pay this amount it will be caught up and i pay that amount and they still call the next day and say i am 30 days pd and are threatning to come pick my truck up.
The last time we spoke i told them i would pay it tomorrow night because i was out of town and didnt have my computer as long as they would stop calling my cell phone ever 2 hours because i was vacation. 2 hours later to date i still get these calls and vm to 8:00 at night. I finially answered and told them that Year to date i was 1200 ahead and they called me again i would drop the insurance and burn the truck in my pasture and they still call. This is the worst bunch of people i have ever seen in my life. They have left me 6 voicemails in 2 days saying i need to stop avoiding there calls and i need to pay my bils.
This report was posted on Ripoff Report on 11/06/2009 02:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/chrysler-financial-customerservice/farminton-hills-internet-michigan-/chrysler-financial-customerservice-these-bunch-of-crooks-you-cant-believe-anything-the-520665. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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