Report: #1061797

Complaint Review: Chrysler Group LLC

  • Submitted: Mon, June 24, 2013
  • Updated: Mon, June 24, 2013
  • Reported By: Christopher — Wheat Ridge Colorado
  • Chrysler Group LLC
    1000 Chrysler Dr
    Auburn Hills, Michigan

Chrysler Group LLC Cylinder Head Issue - Pentastar 3.6 Auburn Hills Michigan

*Consumer Suggestion: bad engine

Show customers why they should trust your business over your competitors...

I purchased a 2012 wrangler in the first part of 2012. today the engine light came on. I took the vehicle into the shop. The vehicle is obviously still under warranty. The dealership stated that the issue was a cylinder head that needed to be replaced. upon further research I discovered that many were having this same issue. As it turns out the part is backordered and a delivery date/installation date cannot be determined. The dealership also stated that they would not recommend that I drive the vehicle.

The root of the issue is the car/engine itself. Jeep appears to be at least somewhat ignoring the problem. The other issue is that this couldn't have happened at a worse time. I am moving at the end of the week. I cannot delay my move for 3 or 4 weeks because of jeep. Jeep is also not willing to assist with a rental car because I am "crossing state lines" they also will not ship my jeep to a dealership where I am moving.

the way I would put it, what would happen to you if you had this problem on vacation?

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#1 Consumer Suggestion

bad engine

AUTHOR: classic muscle power - ()

 two words lemmon law!

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