• Report: #350152
Complaint Review:

Chrysler Motors

  • Submitted: Fri, July 11, 2008
  • Updated: Fri, July 11, 2008

  • Reported By:sparta New Jersey
Chrysler Motors
chrysler.com Nationwide U.S.A.

Chrysler Motors, Chrysler Motors - Would Never Purchase Another One Again! Auburn Hills Michigan Nationwide

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My 2005 Dodge Ram 1500 with only 36,743 miles on it was in the dealer to have transmission replaced (engine was replaced with only 26, 238 miles on it). I was told the part was on back order and it would take longer then the 5 days of rental that my extended contract (which I paid for) allowed. I called Chrysler Motors to see if I could get an extension on the rental and they allowed it since the part was to be in three days from then, however, the part still has not come in. I called Chrysler Motors again to see if they would extend my rental since it was to be returned the next day and I still needed it for 6 more days.

I spent 3.5 hours on the phone speaking to different people to finally reach a woman that was sooo rude and refused to let me speak to her manager. I have never dealt with a company that was so rude and inconsiderate ever in my life. I have been a chrysler customer for 8 years and when I was arguing with the woman about the fact that I should not have to pay for a rental being that it is Chrysler's fault the part was not available to my dealer they basically told me oh well. I have owned a GMC and my lease is up in 2 months.

I WILL NEVER DEAL WITH CHRYSLER AGAIN!! I definatley recommend GMC. I had a great experience with the 8 years I had with them.!! GO GMC! GO AMERICAN!!

sparta, New Jersey

This report was posted on Ripoff Report on 07/11/2008 12:49 PM and is a permanent record located here: http://www.ripoffreport.com/reports/chrysler-motors/nationwide/chrysler-motors-chrysler-motors-would-never-purchase-another-one-again-auburn-hills-mi-350152. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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