Report: #555826

Complaint Review: CIC Credit Monitoring - consumerinfo.com - Experian

  • Submitted: Sun, January 17, 2010
  • Updated: Sun, January 17, 2010
  • Reported By: Peter — United States of America
  • CIC Credit Monitoring - consumerinfo.com - Experian

    Internet
    United States of America

CIC Credit Monitoring - consumerinfo.com - Experian Info Experian Direct.com Deceptive bait and switch scam Internet

Show customers why they should trust your business over your competitors...

I wanted a "free" credit report and went to experian direct.com and did not read the fine print that connects a $14.95 monitoring fee after a very brief trial period. I only realized this when I saw my Visa bill and disputed the fee. The fee was already being charged for the next month too! I called them at 866-431-3471. I asked for a cancellation code and she told me they didn't have one but she did give me her agent ID # so I wrote that down. She told me there would be an email coming to verify the cancellation. This is outrageous and misleading for a consumer. When I first went online about a month ago, this link appeared near the top so as an unsuspecting consumer I went there. The only true "FREE" report is by annualcreditreport.com sponsored by the government and now it appears at the top of Google links.
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This report was posted on Ripoff Report on 01/17/2010 11:31 AM and is a permanent record located here: http://www.ripoffreport.com/reports/cic-credit-monitoring-consumerinfocom-experian/internet/cic-credit-monitoring-consumerinfocom-experian-info-experian-directcom-deceptive-ba-555826. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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