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Ripoff Report | CIC Credit Monitoring Review - Orange, California
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Report: #125217

Complaint Review: CIC Credit Monitoring - Consumerinfo.com - Orange California

  • Submitted:
  • Updated:
  • Reported By: Los Angeles California
  • Author Not Confirmed What's this?
  • Why?
  • CIC Credit Monitoring - Consumerinfo.com PO Box 1909 Orange, California U.S.A.

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I signed up for a free 30-day trial in August 04. I tried to cancel online the same evening, which they make completely impossible, so I had to call and cancel over the phone the next morning.

I just noticed 4 months later that they have been charging me $9.95/month since then. After reading these other complaints, and my recollection of dealing with them in August, I hardly think this is an accident.

The difficulty in cancelling memberships is nothing less than intentional and I believe should be a crime in and of itself. I've sent them and email, and am awaiting news, but will absolutely file charges and contact the media if necessary.

Wesley
Los Angeles, California
U.S.A.

This report was posted on Ripoff Report on 12/31/2004 11:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cic-credit-monitoring-consumerinfocom/orange-california-92865/cic-credit-monitoring-consumerinfocom-fraudulent-charges-995month-after-cancelling-125217. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#4 Consumer Suggestion

Have you taken any neccessary steps to resolve your issue?

AUTHOR: Sissy - (U.S.A.)

POSTED: Wednesday, January 05, 2005

Hi, I'm sorry to hear you are unhappy with the service you were provided. If in fact you email the company there would be written documentation of your request. Did you ask to speak with a supervisor? Did you write to thier consumer relations group, Did you ask to speak to the president or corporate office? Did you ask for your money back? If you said no to any of these questions then you havent done everything you can do.

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#3 Consumer Suggestion

Have you taken any neccessary steps to resolve your issue?

AUTHOR: Sissy - (U.S.A.)

POSTED: Wednesday, January 05, 2005

Hi, I'm sorry to hear you are unhappy with the service you were provided. If in fact you email the company there would be written documentation of your request. Did you ask to speak with a supervisor? Did you write to thier consumer relations group, Did you ask to speak to the president or corporate office? Did you ask for your money back? If you said no to any of these questions then you havent done everything you can do.

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#2 Consumer Suggestion

Have you taken any neccessary steps to resolve your issue?

AUTHOR: Sissy - (U.S.A.)

POSTED: Wednesday, January 05, 2005

Hi, I'm sorry to hear you are unhappy with the service you were provided. If in fact you email the company there would be written documentation of your request. Did you ask to speak with a supervisor? Did you write to thier consumer relations group, Did you ask to speak to the president or corporate office? Did you ask for your money back? If you said no to any of these questions then you havent done everything you can do.

Respond to this report!
What's this?

#1 Consumer Suggestion

Have you taken any neccessary steps to resolve your issue?

AUTHOR: Sissy - (U.S.A.)

POSTED: Wednesday, January 05, 2005

Hi, I'm sorry to hear you are unhappy with the service you were provided. If in fact you email the company there would be written documentation of your request. Did you ask to speak with a supervisor? Did you write to thier consumer relations group, Did you ask to speak to the president or corporate office? Did you ask for your money back? If you said no to any of these questions then you havent done everything you can do.

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