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Report: #376719

Complaint Review: CIC Credit Monitoring Group - Irvine California

  • Submitted:
  • Updated:
  • Reported By: Windsor California
  • Author Confirmed What's this?
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  • CIC Credit Monitoring Group P.O. Box 19729 Irvine, California U.S.A.

CIC Credit Monitoring Group Charges for Credit Monitoring to my credit card for someone that I do not know Irvine California

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I noticed a recurring monthly charge to my credit card that I did not recognize. When I finally got around to calling the number listed on my statement (September 28, 2008) for a CIC*CE Credit manager (800-3888725 CA) for a $11.95 charge, the polite individual asked for my SSN (which I gave). I was informed they didn't have my number on file.

I was then asked for the credit card number, which I gave. I was told that it was for credit report services for a Mark Stephenson- an individual that I do not know! I then asked how long this has been charged to my credit card and was informed that the account was opened on January 15, 2008- meaning that I was paying this for someone else for the last 8 months.

The 'agent' informed me that the charges would be cancelled immediately, however, the current charge (already assessed to the next month's statement) could only be cleared by the company's Consumer Relations Group (CRG) having a P.O. Box (19729) in Irvine, CA (92623-9729). I asked for an office number and he stated that there was not one he could give out.

He did give me a fax number (949-567-3858). I asked about getting the fees credited to my credit card and was again informed that I need to go through the CRG and write them a leeter of request to reverse the charges. I was politly given a reference number to supply to CIC in my correspondence.

My concern is that through an 'error' on someone's part, I have been charged a monthly fee for an individual that I do not know.

Jack ****
Windsor, California
U.S.A.

This report was posted on Ripoff Report on 09/28/2008 11:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cic-credit-monitoring-group/irvine-california-92623-9729/cic-credit-monitoring-group-charges-for-credit-monitoring-to-my-credit-card-for-someone-th-376719. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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