Complaint Review: CIC Credit Monitoring Services - California Internet
- CIC Credit Monitoring Services freecreditreport.com Internet U.S.A.
- Phone: 888-888-8553
- Web:
- Category: Credit Reporting Agencies
CIC Credit Monitoring Services ripoff, took my money, unauthorized California Internet
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I signed up for their services at www.freecreditreport.com. This site also stated that I could cancel w/in 30 days. I emailed them the same day to let them know that this report did not have everything that I needed on it and to please cancel my subscription. I emailed them again in a couple of days to remind them that I was no longer interested in their services. 30 days later, my account was charged. I did however find their ph number and called to speak to somebody. I discovered that I should have called in the first place.
Well, ok then, pro-rate the amount for the one day of service that I used and please send me a refund. No kidding, this guy in their customer service dept spent 10 min trying to get me to stay and not have to refund my card. I explained to him that their reports do not have the complete account numbers on them and that I recv'd a TRULY FREE credit report simply by calling Equifax and Transunion. He still tried to "sell" me to keep my membership.
I finally explained to him that because their company went ahead and charged my account $79.95, I cannot pay my house pymnt. He then stated that he will have my refund processed back to my card w/in 7-10 days. Needless to say, I wrote down his name and employer number should I have to call back. Never again will I try a "Free" anything that requires a "Trial Membership". Just FYI.
Lisa
Perry, Georgia
U.S.A.
This report was posted on Ripoff Report on 11/23/2003 11:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cic-credit-monitoring-services/internet/cic-credit-monitoring-services-ripoff-took-my-money-unauthorized-california-internet-72851. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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