Complaint Review: CIG4U - Nationwide
- CIG4U http://www.cig4u.com/ Nationwide U.S.A.
- Phone: 678-3186388
- Web:
- Category: On-Line Business
CIG4U ripoff never send my order to me cig4u.com Internet
*UPDATE Employee: Impossible customer
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This is the Order confirmation mail from CIG4U
Transaction Status: APPROVED
Time: Monday, February 07, 2005 3:30:00 AM
Web Site Name: www.cig4u.com
Email: service@www.cig4u.com
Customer Name: Enix Chang
Shipping Type: Economy
Address: 115 E Broadway Blvd F202
City, State, Zip: San Gabriel, California, 91776
Country: United States
Phone: 6263755062
E-Mail: XXXXX@hotmail.com
Card holder name: Ching-Chin Chang
Amount: $357.00
Items purchased: 20 Mild Seven Lights King Size Hard Pack
Order ID: 4A60F1B7-C3AC-4331-9821-96E08F1624EA
---------------------------
this is the only mail the send me after i ask about my order.
Dear Enix Chang,
We apologize, but Mild Seven Lights King Size Hard Pack is temporarily out of stock. Cig4u is expecting a fresh stock to arrive shortly, please stay in touch with us to be informed of when your brand will arrive.
Could you please look through our website and check if you would prefer an alternative product. If there is not an alternative product you want to choose we will refund you on the item.
Please contact us and inform us of your decision.
We apologise again for the inconvenience.
We stand at your service 24 hours a day (Call now 1-678-318-3688).
Please do not reply to this email address
If you wish to reply press here and use the form displayed.
Best Regards,
Anna Glover
Customer Service
www.cig4u.com
-----------------------------------------------
Thats all. no one give me a call, no one return my mail anymore. no one even try to contact me. CIG4U is a suck company. Never buy anything from them
Enix
San Gabriel, California
U.S.A.
This report was posted on Ripoff Report on 05/19/2005 12:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cig4u/nationwide/cig4u-ripoff-never-send-my-order-to-me-cig4ucom-internet-143301. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Impossible customer
AUTHOR: Amber - (Cyprus)
SUBMITTED: Friday, August 05, 2005
Please see attached email sent to Enix yesterday by one of our agents:
Dear Enix,
I am emailing regarding the report you put on the rippoffreport website. We would like to set the record straight and say firstly please re read the email we sent to you that you copied on to the website. That email stated that we were out of stock on the product you asked for so we asked for you to choose an alternative product or refund. We did not receive a response from you stating which you would like. My understanding of this email does not show any sign of ripping you off in anyway. Looking onto our records we refunded you the money back full , total of $357.00 on the April 5th please check your bank statement to see this credit from us. We would apreciate if you took the report off the website as we have not ripped you off in any way.
--------------
Eight separate emails were sent to this customer and each one was ignored. The only emails we received from him were tracking emails and each was replied to informing him that the product was out of stock. Either he does not check his emails or does not bother to read them. Customers like this we can well do without, and we wish any company he orders with in the future the best of luck in communicating with him, as we found it impossible.
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