Cindy Crawford Meaningful Beauty Guthrie-Renker False Advertising, Overcharging, Not Providing Refunds, Terrible Product and Customer Service Irvine California

RE:  Cindy Crawford's Meaningful Beauty 

The skin-care product line Cindy Crawford's Meaningful Beauty is a scam that is actually hurting consumers.  Use of the product has resulted in many cases of breakouts, rashes, itching and painful skin, swelling of eyes and eyelashes falling out.  One woman's breakout and rash was so severe she needed anti-biotic treatment. 

The skin-care line is advertised on late night infomercials, and is touted as a new anti-aging product that will diminish lines, wrinkles, increase collagen production, renew skin, diminish pores, even skin tone, hydrate skin and reverse the signs of aging.

Cindy Crawford, Valerie Bertanelli and other celebrities use their personal testimony as the basis of advertisement.  These are well-known and trusted celebrity women, so their testimony is persuasive.  They claim the skin-care product line is the reason they look young.  Close-up pictures of Cindy at 29 and also at 49 are used to show the products so-called effectiveness.

The product line was developed by Cindy's personal dermatologist, who supposedly uses a secret ingredient derived from a special anti-aging melon he discovered in the south of France.  He extracts a serum from the melon, which is then used on women's skin.  This is the magical ingredient that will turn around the anti-aging industry. 

Except it is all fake, and actually harmful. 

From research, I ascertained the following:

1. Most reviews of this line were negative. Highly negative. People wrote some nasty, unpleasant things. I have found that most will not take the time to do that unless they are mad. These women sounded mad! They talked about rashes, irritated skin, no results, problems with canceling membership, how expensive the products were and that they didn’t believe Cindy Crawford used the products.

2. On the infomercials (and website) they talk about this French “melon” that is the key ingredient to the line. Well, this ingredient is pretty far down on the list, which means it can’t be very effective. And, trying to find more information about this wonder melon was not easy. Makes me think that they just picked a fruit and decided that was what they would tell people was special.

3. These are considered over-the-counter (OTC) products and that means they will not have the effective ingredients as the active ingredients. Marketing and packaging is where the money is spent so you get less of the important stuff needed to treat and fix the skin. You will never convince me that you have to spend a fortune to have good skin. Using the right products for YOUR skin with the right ingredients is all you need. 

4. Cindy may not use these products. Or, if she does, it isn’t all she does. She said, “Im not going to lie to myself. Past a certain age, creams work on the texture of your skin but, in order to restore elasticity, all I can really count on is vitamin injections, Botox and collagen… I have a very simple, healthy life, which works miracles. I drink a lot of water, watch what I eat and exercise. But I owe the quality of my skin to my cosmetic surgeon.” Disappointing Cindy.

I think it’s important to know the truth.  The reports of rashes and skin irritation are prevalent on reviews on the internet.  The product's supposed active ingredient from the magical melon have been found to be inactive in the product.

Besides extraordinarly high degrees of false advertising that may put thousands of people at serious risk (one of the ingredients is cancer-causing),  the reviews of horrid customer service are almost unanimous.

The products are offered as a "FREE 30-day TRIAL".  One is required to supply the credit card information, and they claim to charge you if you do not return the product within the 30 days.  However, many complaints exist that they are over-charging consumers immediately (there is no 30 day free trial), and even after a person cancel's, which is almost impossible since the customer service line is not answered or people are put on hold indefinitely, they are often charged several hundred dollars in unexplained shipping and tax costs.  This is not isolated.  It is exploding all over the internet.

I advise a lawsuit against the company that advertises a false product and lies about what to expect for results. 

I advise a lawsuit against Cindy Crawford personally, in addition to other celebrities and her dermatologist, who blatantly lied about using the product to achieve unreleastic results, and have offered a product that causes physical injury, discomfort, and does not delivery on results because the skin-care line is not what it is claimed to be.  They have lied about the ingredients, and about the magically melon serum.

The consumers are being lied to, put in possible harm, and overcharged with some cancellation processes taking weeks or even months, only to be charged again. This is criminal, negligent, and should be stopped.  Please reply with your thoughts and ideas about actions.  It simply cannot continue.

Thank you.