• Report: #927908
Complaint Review:

Cindy's Palace

  • Submitted: Wed, August 15, 2012
  • Updated: Wed, August 15, 2012

  • Reported By: Teresa — Richmond Texas United States of America
Cindy's Palace
1102 FM 2977 Richmon, Texas United States of America

Cindy's Palace did not fulfill contracted date Richmon, Texas

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

We signed a contract with Cindy's Palace for November 3, 2012. We understood that there would be no money refunded if we didn't want to follow through with our event. We called the sales associate and told her that the event was going to be too expensive and what other options could she offer us. She told us of the Tuscany Hall that they had next door and that our $4500.00 deposit would cover the total cost. We agreed but never signed a contract understanding that it was a verbal agreement and that we would sign the contract when we went to pick out decorations. After a month or so, we come to discover from another source, not the company itself, that the Tuscany Hall has been leased to a church for the next four years. We called and asked them what was going on and they said that the events planned for the Tuscany Hall have been moved back to the main hall for the cost of the Tuscany Hall. We asked them if we could have our original contracted date for November 3rd and they said no because it was already leased out to another person. I asked if we went ahead and paid the full price for the hall could we still have the contracted date but they still declined and stated that the only dates that they have available is in September and Dec. 29th. I refused stating that why would we want to celebrate our daughters' birthday 2 months before or almost 2 months after. I asked for my money back because it was not like they held the original contracted date for us and they REFUSED! No negotiation whatsoever, just a flat refusal. We haven't even ordered anything or picked out any decorations and they are just sitting on our money. We want our $4500.00 back!!

This report was posted on Ripoff Report on 08/15/2012 07:31 PM and is a permanent record located here: http://www.ripoffreport.com/reports/cindys-palace/richmon-texas-77469/cindys-palace-did-not-fulfill-contracted-date-richmon-texas-927908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Cindy's Palace

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?