Report: #191870

Complaint Review: Cingular Wireless

  • Submitted: Tue, May 16, 2006
  • Updated: Tue, May 16, 2006
  • Reported By: Martinez Georgia
  • Cingular Wireless
    General Counsel, Cingular Wireless, 5565 Glenridge Connector, 20th Floor
    Nationwide
    U.S.A.

Cingular Wireless Unfair and unethical business practices Atlanta

Show customers why they should trust your business over your competitors...

I had an account with Cingualr Wireless some years ago. I felt it was incorrect and cingular wouldn't adjust it. It was some kind of set up with Bellsouth and Cingular-bad idea in the first place. I didn't pay it for some months because it wasn't correct. I got the usual letters from the collections agency and disputed them, in writing and telephoncally. Then, the collections agency sent me a settlement letter. In lieu of the $663 they were trying to charge me, cingular was offering a settlement of a little over $300. I thought that someone somewhere saw that I was telling the truth and that the bill was inaccurate so they were trying to make it right; honestly, I was tired of fighting and wanted it over with anyway.

It was still more than what I had calculated but it was better than $662 so I accepted and paid it. That was September of last year and the matter was settled and the debt was paid, or so I thought. I checked my credit report a few days ago, conducting my annual credit inspection. There is an entry from a second collection agency that I had never heard of, reporting a debt to cingular wireless. How can this be? It just so happened that the amount of the alleged debt was the difference between the original bill and the settlement offer. How can they do that, offer a settlement and then take it back after I pay it?

I have a copy of the settlement letter and the payment tracking number plus the name and address of the first collection agency. I feel like I should have just kept my $300 bucks and let the whole thing go. Has this ever happened to anyone else and what did you do? It is not right how these large companies can just push people around; we as individuals, have to live by the credit report. Anything you do wrong is on it and is held against you for a very long time. Companies should have to be accountable for the mistakes they make too.

Monica
Martinez, Georgia
U.S.A.
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This report was posted on Ripoff Report on 05/16/2006 09:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/cingular-wireless/nationwide/cingular-wireless-unfair-and-unethical-business-practices-atlanta-191870. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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