Complaint Review: Cingular Wireless - Tacoma Washington
- Cingular Wireless cingular.com Tacoma, Washington U.S.A.
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- Category: Cellular Phone Companies
Cingular Wireless Pay As You Go direct lie about service Ripoff Tacoma Washington
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My husband and I got Pay As You Go phones so that we could talk to each other with no charge as the program says we can. I asked the service person on the phone several times to make sure that we would not be charged $1 for the day simply to use it for calling each other. This was not the case. We found after they had taken $10 from each of our accounts that they had done this and when I called to complain, they refused to refund the money. When I told them I had been lied to about this service and would never have gotten the service if I had known the truth, they said they would refuse to help us in any way and that it was simply our word against theirs! Nice service! I guess the customer is always WRONG in their point of view...
I told them I would like a refund for the $50 we put on the accounts because all the advertisements online and on paper and the person I had spoken to all said that we would not be charged for calling customer service OR other cingular customers. They again refused to refund any money.
Please don't get involved in this unless you are interested in being lied to and ripped off.
Nicole
Tacoma, Washington
U.S.A.
This report was posted on Ripoff Report on 06/15/2005 04:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cingular-wireless/tacoma-washington/cingular-wireless-pay-as-you-go-direct-lie-about-service-ripoff-tacoma-washington-146326. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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