Complaint Review: Cingular - Lawrence Kansas
- Cingular www.cingular.com Lawrence, Kansas U.S.A.
- Phone: 800-331-0500
- Web:
- Category: Cellular Phone Companies
Cingular Wireless Prepaid Service Double Bills Lawrence & Nationwide
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
When I first signed up for Cingular Wireless Prepaid Service, I noticed all my calls were being deducted twice. If I placed a one minute call it was immediateley deducted as one minute which is correct...but then when I would go to place another call a few hours later or the next day, I found the time had been deducted again. The call only shows up once but they are charging for it twice!!!
I kept a record of my calls and then called them about it and it stopped for a few months. But now they are doing it again! Whenever I have called their customer service, the people are very uncooperative. I asked that a report at least be written up or passed on to another dept or manager and the person refused. I asked for a list of all activity on my account and they refused. I asked how I could access it on the internet and was given invalid directions.
I tried calling back and they said they had to take another call and couldn't help me right now.
Whenever I call, the double charging stops - but only for a limited time - and then it starts up again. This company is ripping people off!
Lois
Lawrence, Kansas
U.S.A.
This report was posted on Ripoff Report on 08/27/2004 06:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cingular/lawrence-kansas-66046/cingular-wireless-prepaid-service-double-bills-lawrence-nationwide-105666. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.