• Report: #238746

Complaint Review: Circuit City Stores, Inc.

  • Submitted: Sat, March 10, 2007
  • Updated: Sat, March 10, 2007

  • Reported By:Highspire Pennsylvania
Circuit City Stores, Inc.
9954 Maryland Drive Richmond, Virginia U.S.A.

Circuit City Stores, Inc. Circuit City Stores, Inc. Customer service refuses to issue refund of overpayment-City Advantage Protection Plan. Ripoff Richmond Virginia

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My payment, in the form of a money order, was returned due to an overpayment on a City Advantage Protection Plan. I simply paid a bill that I received. I called Customer Service and explained that I need a refund from Circuit City because the money order is worthless, since it is stamped "for deposit only" and I can't get my money back from the money order company. Customer service told me to write a letter explaining what happened and what I want as a resolution. I did exactly that and the money order was returned for a SECOND time!

I want Circuit City to show some value and respect for me as a customer and refund the money. I want a company manager to contact me and provide a "person" to send this to directly so it does not happen a THIRD time.

Highspire, Pennsylvania

This report was posted on Ripoff Report on 03/10/2007 03:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/circuit-city-stores-inc/richmond-virginia-23233/circuit-city-stores-inc-circuit-city-stores-inc-customer-service-refuses-to-issue-refu-238746. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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