Report: #238746

Complaint Review: Circuit City Stores, Inc.

  • Submitted: Sat, March 10, 2007
  • Updated: Sat, March 10, 2007
  • Reported By: Highspire Pennsylvania
  • Circuit City Stores, Inc.
    9954 Maryland Drive
    Richmond, Virginia

Circuit City Stores, Inc. Circuit City Stores, Inc. Customer service refuses to issue refund of overpayment-City Advantage Protection Plan. Ripoff Richmond Virginia

Show customers why they should trust your business over your competitors...

My payment, in the form of a money order, was returned due to an overpayment on a City Advantage Protection Plan. I simply paid a bill that I received. I called Customer Service and explained that I need a refund from Circuit City because the money order is worthless, since it is stamped "for deposit only" and I can't get my money back from the money order company. Customer service told me to write a letter explaining what happened and what I want as a resolution. I did exactly that and the money order was returned for a SECOND time!

I want Circuit City to show some value and respect for me as a customer and refund the money. I want a company manager to contact me and provide a "person" to send this to directly so it does not happen a THIRD time.

Highspire, Pennsylvania
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 03/10/2007 03:11 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.