ED Magedson – Founder
Circuit City Stores, Inc.2731 Palisades center Dr, West Nyack, NY West Nyack, New York United States of America
On May 1, 2008 I purchased a Notebook HP DV2810us for $741.71. The salesman, K.M., convinced me to purchase the Circuit City Advantage Protection Plan and he stated that it would cover accidental damage and I purchased the coverage plan for $296.68. Approximatly 40% of the computer value. Two years later my laptop broke and I called the coverage providers and they informed I only have basic coverage and they will not cover accidental damage. I checked the current coverage plans online, which is inclusive of accidental damage, and I found that the price that I paid was comparable to the price of the Circuit City Advantage Protection Plan Plus which covers accidental damage. I tried to explain this to the coverage provider however they declined my request to honor the plan that I purchased and cover accidental damage. And since Circuit City went out of buisness I have no way of contacting the company's customer service dept. or the sales dept.
This report was posted on Ripoff Report on 07/21/2010 07:19 AM and is a permanent record located here: http://www.ripoffreport.com/reports/circuit-city-stores-inc/west-nyack-new-york-10994/circuit-city-stores-inc-circuit-city-advantage-protection-plan-west-nyack-new-york-625465. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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