Complaint Review: Circuit City - Braintree Massachusetts
- Circuit City 250 Granite St Braintree, Massachusetts U.S.A.
- Phone: 781 356 7700
- Web:
- Category: TVs & VCRs
NO CUSTOMER SUPPORT CIRCUIT CITY - BRAINTREE, MA #4119
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In August of 2001 I purchased a Sony Wega TV from Circuit City in Braintree, MA. The set was delivered in September with the wrong remote control.
After numerous calls to the store, e-mails and snail mail to their so-called Customer Support, I have filed a small claims suit against them.
It has been 6 months and no one returns my calls!
No one accepts responsibily, key people don't work there anymore
and nobody wants to deal with the problem.
At one point, a Customer Service person at store 4119 told me that he doesn't talk to his manager because they work different hours therfore had no way of telling him I called!
I have been unable to enjoy the equipment to its full extent because of a lack of Customer Service after sale!
John
Allston, MA
This report was posted on Ripoff Report on 02/12/2002 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/circuit-city/braintree-massachusetts-02184/no-customer-support-circuit-city-braintree-ma-4119-13874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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