Circuit City Missing Items in Shipment Internet

I placed an order online with Circuit City for an iPod shuffle, and iPod shuffle charger and an SanDisk SD card. The box arrived containing only the SanDisk SD card with the packing slip saying that all items were included.

I spoke with 3 different representatives, after VERY long waits, with 3 different stories. One said it "might" arrive another day. One said someone would call me in 3-5 business days, and another said to call back in 14 days.

I used the automated tracking tool and this said my order would be shipped December 7. Wonder what order that is???

I called a local store to see if they could give me a name of someone to talk to...gave me a corporate number which sent me right back to the 800 number.

I have emailed numerous addresses with no response. This was a Christmas gift for my grand-daughter.

I also tried to use one of the discount coupons and was told it did not exist. Interesting, as I was holding it in my hand with an expiration date of December 8.

Had I read all the complaints about Circuit City, I would have never tried to purchase from them.

Any advice from anyone?

Burned
Stephens City, Virginia
U.S.A.