Complaint Review: CIRCUIT CITY - Jackson Michigan
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- Author Confirmed
- CIRCUIT CITY 1511 Boardman Rd, Jackson, Michigan U.S.A.
- Phone: 517-796-5999
- Web:
- Category: TVs & VCRs
CIRCUIT CITY Rip-Off on extended agreements Jackson Michigan
*UPDATE Employee: not really liable ... but it depends
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Two years ago I purchased a 46" Samsung DLP TV from Circuit City, at that time we purchased an additional 2-year City Advantage warraty. This is the only warranty that I have ever seen that starts the day you buy it! I had it for two months and the color wheel started to stick giving off a blue or a red sceen!
I called City Advan. and they told me that it was still under manufacture warraty and that I would have to call them! Samsung pointed me to a place in Lansing Michigan called Precision Electronics they made an appointment to come and look at it but never showed up!
Never returned my messages etc. my warranty ran out on Feb 20, 2007 and it finally got fixed 30 some phone calls later! If the warranty kicks in the day we buy something then shouldn't Circuit City be liable for the repair?
John
Jackson, Michigan
U.S.A.
This report was posted on Ripoff Report on 03/05/2007 05:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/circuit-city/jackson-michigan-49202/circuit-city-rip-off-on-extended-agreements-jackson-michigan-238143. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
not really liable ... but it depends
AUTHOR: Blake - (U.S.A.)
SUBMITTED: Monday, June 11, 2007
what happens with the warranties is this:
*it does start the day you buy it with exceptions:
if the problem is a manufacturer's defect, ccity will not cover it because the manufacturer has a legal bound 1-yr warranty
if manufacturer will not cover, circuit city will repair and if problem is a
manufacturer issue, ccity will charge manuf.
if a power surge occurs, manuf. will not cover in first year, but ccity will
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