Circuit City Weekly Ad Pricing Error Not Honored In-Store (Nothing posted in store upon my arrival) Winston-Salem North Carolina

Price was supposed to be 599 but was in the ad for 299. Also, an update to this article. The regional mgr called me and said that he could give it to me for what the employee discount was. It was very close to the mistaken ad, so I bought it.

At least at the 2 local Circuit City stores in my area. If the online price was still the cheaper, they maybe buying it online, and selecting in-store pickup would have enabled you to get it for the cheaper price.

As for "bait and switch,' it does not meet the definition. They did not offer to sell you another product, and say that it was out of stock.

As for false advertising, it is kind of a gray area. Mistakes do indeed happen. But usually they know right away, and post the info before the store opens.

As for the managers comments, without being there and seeing the whole thing transpire, I can not comment on that.

Just out of curiosity...how much of a price difference was it?

I just wanted to take a moment to thank all that responded for you support. It is nice to know there are people out and around that care !!

I often will order things I want online with in store pick-up at my local circuit city. This ensures that the item I want will be in stock when I arrive at my local store. It also insures that I get the advertised sale price. Maybe you can go around the incompetent manager by using his company's website to get the system at the advertised price. I hope this helps!

unless you could prove intent.

(((competitor's name redacted))) includes "not responsible for typographical error" in their ads; Circuit City does not.

That doesn't change the law, it does make it easier to cool off the customer when management points it out.

Put yourself in their shoes. If you took out an ad in the newspaper to sell you 2001 model car, but a typo made the ad say a 2007 model, do you think you would be obligated to sell a 2007 car? Your obligation should be limited to correcting the ad as soon aas you found out about the error. Likewise for them, and it sounds like they did.

Maybe the manager could have offered you a few bucks off in light of your previous plasma TV purchase (unless you got a great deal), but he didn't. It's hard to know why without also knowing your attitude at the time, or how much of a pricing error you were asking for.

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

fell in the floor on that one. I believe that is the best one I have heard during this entire deal !!

are expecting more competence than is available......

Thanks for the input. I thought about the fine print, so checked out the ad and the only thing printed that was in fine print was about the "no interest financing". The funny thing about all of this is as of this morning 2/27/2007, on Circuit City's website, the ad still shows incorrectly. I would think that if it was a true pricing error, that the company would want it fixed immediately.

Thanks for the input. I thought about the fine print, so checked out the ad and the only thing printed that was in fine print was about the "no interest financing". The funny thing about all of this is as of this morning 2/27/2007, on Circuit City's website, the ad still shows incorrectly. I would think that if it was a true pricing error, that the company would want it fixed immediately.

Now if you went in and they had tried to switch you to something else, you could have a "Bait & Switch" case. But as far as I know the law does not prohibit errors in advertisements.