• Report: #242152
Complaint Review:


  • Submitted: Tue, April 03, 2007
  • Updated: Tue, April 03, 2007

  • Reported By:New York New York
circuitcity.com Internet U.S.A.

CircuitCity.com ripoff Order was lost RUDE CUSTOMER SERVICE Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Horrible company, extremely rude customer service...a few months back I ordered a dvd/vcr from circuitcity.com. They shipped it by fedex smartpost which is a joint effort of fedex and the post offce. Package got lost in shipment and fedex and the USPS blamed each other. I called circuit city thinking they would jut ship another one...WRONG! They had to "research" the loss. Took 2 months, numerous calls, a complaint with the BBB, a letter to the CEO and disputing the charge with my visa to get a refund.

If you ever order anything from circuit city and you dont receive it, call their customer service only once. If they don't offer a reship or refund right then, dispute the charge with your credit card immediately. Don't believe the "it will take 3-5 business days to research your inquiry."

Helpless Customer
New York, New York

This report was posted on Ripoff Report on 04/03/2007 12:30 PM and is a permanent record located here: http://www.ripoffreport.com/reports/circuitcitycom/internet/circuitcitycom-ripoff-order-was-lost-rude-customer-service-internet-242152. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on CircuitCity.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?