Complaint Review: citEcart jackson/Kevin - South Carolina
- citEcart jackson/Kevin citEcar Electric Vehicles, a Bintelli LLC Company South Carolina USA
- Phone:
- Web: https://citecarelectricvehicles.com...
- Category: Auto manufactures
CitEcart subpar customer support and lousy equipment lousy un cooperative Charleston, SC 29414 South Carolina
*Author of original report: CONTINUE CITECART OWNER SUPPORT DO YOU WANT TO BUY FROM THIS COMPANY?
*REBUTTAL Owner of company: Far from a ripoff
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I have had Nothing with my CitEcart since I bought it and the CitEcart people are nonresponive. they blame dealer and the problem is I followed up with ?CitEcart personally so I know THE COMPANY is the problem. my dealer wont deal with them any more or deal with them for parts. I was told by THE COMPANY that they had a new dealer But I called Dealer #2 and they stated that dealer#2 refused to handle them because of THE COMPANY lack of parts which is the problem I have experince
SIX WEEKS I need the part today and you are the manufacture point and you want me to pay shipping after waiting 6 weeks and your web site sucks YES I WANT ALL THE PARTS CALL 251 533 4874 TO AFFIRM ALL DETAILS OF YOUR COMPANY'S LACK OF CUSTOMER NEEDS
To: carmbru01@juno.com
Subject: Re: vin 1g9ba2117fg4110 cart I need parts for
Date: Thu, 08 Jun 2017 21:05:08 +0000
2402100-077 currently not in stock $148.75 plus shipping.
This report was posted on Ripoff Report on 06/09/2017 05:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/citecart-jacksonkevin/south-carolina/citecart-subpar-customer-support-and-lousy-equipment-lousy-un-cooperative-charleston-s-1378008. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
CONTINUE CITECART OWNER SUPPORT DO YOU WANT TO BUY FROM THIS COMPANY?
AUTHOR: - ()
SUBMITTED: Thursday, July 06, 2017
#1 REBUTTAL Owner of company
Far from a ripoff
AUTHOR: citEcar - (USA)
SUBMITTED: Friday, June 16, 2017
I'm not quite sure why this post is on Ripoffreport. This customer contacted us to purchase parts for his vehicle. We offered to sell him parts for his vehicle and offered two different shipping options - standard and expidited. He chose the standard shipping method in order to save money, yet now is saying we ripped him off. That doesn't make sense. Here is the last email string:
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Charles, I’m sorry but we have no way to get the part to you today as it is out of stock. I can offer you the following options:
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