Citi Card Citi Card screwed up and starting harrassing me!!! Sioux Falls South Dakota

wait a second, if you have the canceled check with $150, have you sent that in via mail or fax? Misreading handwritten checks is fairly common because it can sometimes be a matter of the leading "1" being unnoticed because it is faded or the digit is too close to the line of the dollar amount field, or it could be truly the fault of our scanners not catching it.

But there is a system in place for correcting such errors, whatever the cause. If you can fax or mail a copy of the front and back of the check, our Payment Research Department will verify the amount on the check and credit both the payment and any fees caused by the incorrect amount. You can send the check info to the address on your statments or customer service agents can provide the specific address for payment research for that card. Sorry if you got a bad one, but I'd say call back in.

You mention collections calls and ruining your credit, there would have been at least one statement that went out with the erroneous payment before collection calls start and its not till another statement cycle after that until a negative credit report. Did you catch the problem on the first statment?