• Report: #301981
Complaint Review:

Citi Residential / Ameriquest

  • Submitted: Mon, January 21, 2008
  • Updated: Mon, January 21, 2008

  • Reported By:Helotes Texas
Citi Residential / Ameriquest
P.O. Box 11000 Santa Ana, California U.S.A.

Citi Residential / Ameriquest, Ameriquest not only did not give me cash, but also cancelled my 20 yrs of Allstate Insurance without my permission. Santa Ana California

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I also fell for the Ameriquest garbage and got a loan through them expecting cash to use how I saw fit instead they gave me (via the title company) checks to pay off my "outstanding debt". Ok, but, I had no outstanding debt (my home was even paid for and both cars) except for two seperate bills totaling under $500.00. They gave a whole list of people I supposedly owed, well I called and checked and wrote the companies and double checked and the title company even went as far as to send the checks in anyway, they were all returned saying I did not have an account or that I had no unpaid balances with them.

Ameriquest packed up and closed down 3 offices overnight in San Antonio the day after I signed and no one was answering questions. Well that was almost two yrs ago and the title company still has not "decided" on how to handle this.

Also, Ameriquest sent Allstate, my home owners insurance for more than 20yrs, a letter stating I would no longer be using them and to cancel my policy! I found out about it from a "sorry to see you go" letter stating when my policy had been cancelled, full coverage too! Now from what I understand the only four wall coverage I got from Ameriquest did not get passed on when Citi bought my note and now they are charging me double for four wall or should I say no coverage since it is only good if the house falls down forget a new roof or septic problems...not covered.

Also, tried to pay Citi online, couldn't, they had no place on their website it refers you automatically to an old Ameriquest site. They just really want to forclose on everyone they make it so hard to pay on time or automatically and keep adding a new unsubstantiated fee for this or that every other month. I don't know what to do next.

Helotes, Texas

This report was posted on Ripoff Report on 01/21/2008 07:45 AM and is a permanent record located here: http://www.ripoffreport.com/reports/citi-residential-ameriquest/santa-ana-california-92711-1000/citi-residential-ameriquest-ameriquest-not-only-did-not-give-me-cash-but-also-cancelle-301981. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Citi Residential / Ameriquest

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?