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Report: #1108899

Complaint Review: Citibank credit card - Columbus Ohio

  • Submitted:
  • Updated:
  • Reported By: Robin — Los Angeles California
  • Author Confirmed What's this?
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  • Citibank credit card Columbus , Ohio USA

Citibank credit card Citi AAvantage Citicard mastercard frequent flyer program CLOSE YOUR ACCOUNT W/OUT WARNING OR REASON - LOSE ALL FREQUENT FLYER MILES!!! Columbus Ohio

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Citibank will close your account WITHOUT WARNING - this means you LOSE ALL YOUR FREQUENT FLYER MILES!We were customers for 15 years, never late, had good credit, always paid more than the minimum yet while we were waiting for our card when it expired, it never arrived so I called. They'd closed our account!!

They took THOUSANDS AND THOUSANDS of frequent flyer miles we'd built up after 15 years for no reason and without warning! Closing an account this way also lowers your credit score.They wouldn't reopen it because we had 'waited too long'. Yeah, we were waiting for our card.

The moral of the story; DON'T USE CITIBANK TO BUILD UP FREQUENT FLYER MILES - DON'T BUY INTO THIS INCENTIVE - THEY CAN JUST DISAPPEAR WITHOUT WARNING.  

 

This report was posted on Ripoff Report on 12/21/2013 02:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/citibank-credit-card/columbus-ohio/citibank-credit-card-citi-aavantage-citicard-mastercard-frequent-flyer-program-close-your-1108899. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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