It seems Citibank has not cleaned up its act and in fact Citibank seems to be going out of its way to rip off customers and consumers every which way it can.
I maintain a low or zero balance checking account with Citibank and have had the account since the nineties.I always deposit the amount of the monthly service fee into the account prior to the due date.
In August 2011 I deposited the usual $8.50 into the account and thought nothing of it.
Shortly thereafter I found myself barraged by harassing calls from Citibank several times a day for an alleged overdraft fee that totaled 350% of the monthly service charge.
When I inquired about the problem I was told by very rude and threatening Citibank employees that I owed the money and must pay them immediately or the calls would escalate and the item would be reported adversely to all of the major credit bureaus if I did not make immediate payment.
I noticed that Citibank without any written or other notices or disclosures to me had raised the monthly fees on the account by one dollar a month and that this had caused an overdraft when applied to the account.
In my opinion Citibank is a criminal organization rife with idiots and fraudsters taking their lead from the same management group that required billions of dollars in taxpayer funded assistance to deal with a vast array of problems due directly to the mismanagement and fraud that took place at the bank under this very same style of management.
The the bank is apparently still under the guidance and control of many of these same people who should have been dismissed,disgorged of compensation ,and probably indicted.
On a daily basis as in this matter it seems fairly obvious the bank engages in predatory conduct that is both unfair and deceptive towards its customers and other consumers that are customers and it acts as if it expects that if it engages in massive fraud it will be bailed out of its mess because it is too big to fail or be punished in any meaningful way.
How many millions of dollars did Citibank realize this month by ripping off its customers and stealing mone from them this way so unabashedly?
In my opinion this bank is financially raping American taxpayers and screwing consumers every which way it can.
It is time for a class action with a claim for punitive damages and a very generous LODESTAR ENHANCEMENT added to any award of attorneys' fees.The sooner the better.