• Report: #1107878
Complaint Review:

citibank of san antonio texas

  • Submitted: Wed, December 18, 2013
  • Updated: Mon, June 09, 2014

  • Reported By: Red — converse Texas
citibank of san antonio texas
1001 nw loop 410 san antonio, Texas USA

Citibank of san Antonio,tx location is 1000 nw loop 410  san antonio Texas

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I went into citibank to open a checking account to have my checks set up for direct deposit. As the bank rep ran a check on me. She stated that there was a fraud alert placed on my record with check systems. She confered with the bank manager if I provided proof of an identiy theft I had filed a year before if that would be ok to open the account. He stated that it would be ok to open the account with the proof of the idenity theft infromation affidavit. I brought the information back to that bracnh as requested and the account was opend. Three days later. I called the automated system to check my account balance only to find out that the same branch that opended my account had place a block on my account. When I called the branch manager to ask why my account had been blocked. The same manager who ok the account had placed a block on the account. But he stated that the other department that reviews acccounts like mines did not accept the idenity theft paper work that was included with openining the account. So I was told to withdraw the remaining balance and the other review department was closing the account. Well. That was a LIE!!!!! After withdrawing my money. I recieved an email from citibank stating that my account was not overdrawn by 3.64 and that that was the reason for the block being on my account. I asked if the account was about to be closed. I was told NO!!! There where no notes of any kind indicating that the account had been block because it was in the process of being closed. So after paying the negative balance and ordering a new debit card. That same branch placed a new block on my account

This report was posted on Ripoff Report on 12/18/2013 12:09 AM and is a permanent record located here: http://www.ripoffreport.com/reports/citibank-of-san-antonio-texas/san-antonio-texas-78201/citibank-of-san-antoniotx-location-is-1000-nw-loop-410nbsp-san-antonio-texas-1107878. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on citibank of san antonio texas

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?