• Report: #879376
Complaint Review:


  • Submitted: Mon, May 07, 2012
  • Updated: Mon, May 07, 2012

  • Reported By: Jonathan — Sierra Madre California United States of America
285 S Lake Ave, Pasadena, California United States of America

Citibank Citimortgage - A Grimm Fairy Tale Pasadena, California

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A Citimortgage representative made false claims about the value of property in our area, luring us into a complete waste-of-time mortgage re-fi effort, obviously (from later Citibank contact) in the hopes of getting us to move all our banking and investment business to them whether the re-fi went through or not.  It did not and, we learned, had NEVER had even the slightest chance of going through.

The bank said that waiving all charges for the re-fi process -- that we should never have been in in the first place - was sufficient compensation.  I requested payment for billable time lost from my business, they refused to pay that either. I have summarized the entire experience in a blog post entitled Citibank - A Grimm Fairy Tale.  Buyer beware!!

This report was posted on Ripoff Report on 05/07/2012 05:04 PM and is a permanent record located here: http://www.ripoffreport.com/reports/citibank/pasadena-california-/citibank-citimortgage-a-grimm-fairy-tale-pasadena-california-879376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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