Complaint Review: Citibank
My credit card had been stolen twice in the past year. The last time, in December 2012, I called to confirm the fraudulent activity on my card. They cancelled my card and issued me a new one. They told me they were sending it overnight, but I still hadn't received it in 2 days. When I called to inquire about this, they said that due to the holidays and mail being slow, I wouldn't get my new card until Monday the 24th. I was away at the time, but when I got back a few days later, I activated the card over an automated phone system. A couple of weeks later, I got a letter from Citibank stating that I closed the account.
To date, I have received no cooperation or correspondence from Citibank in getting my credit card reinstated.
This report was posted on Ripoff Report on 01/08/2013 09:01 AM and is a permanent record located here: http://www.ripoffreport.com/reports/citibank/sioux-city-south-dakota-/citibank-citibank-drivers-edge-platinum-select-mastercard-they-lied-and-said-i-cancelled-993234. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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