Complaint Review: Citibank - Torrance California
- Citibank 3812 Sepulveda Bl. Torrance, California USA
- Phone:
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- Category: Banks
Citibank ATM takes money and does not issue receipt Torrance California **Author of this Report is NOT CONFIRMED**
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Deposited ATM $3500 cash. ATM takes money and gives a statement. " I cannot return your money due to a technical error. I entered the branch to get a receipt but they were in denial and said there was nothing they could do. I spent almost 2 hours in the branch after closing time to get a resolution. I had to call the Torrance Police to intervene as my $3500 was missing and they refused to issue any receipt. Before the police arrived they issued a letter reflecting what I had claimed. The money was missing for 44 hours and was not credited even when it was found. Credit card services agreed to email me a receipt when the money was found and again a day afterwards but never sent it. The branch refused to issue a receipt even though credit card services indicated this could be done at the branch. Each time I was transferred to the branch the assistant manager Kimberely would intercept the call and reply with rudeness and hang up. I still do not have a receipt for my funds after 6 days. I am closing all my accounts with a bank that I cannot trust.
This report was posted on Ripoff Report on 09/04/2017 11:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/citibank/torrance-california/citibank-atm-takes-money-and-does-not-issue-receipt-torrance-california-author-of-this-1397829. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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